General Terms and Conditions

General

We, the providers of the website www.hemset.se and www.hemset.com, Hemset AB, VAT number SE559089073601, referred to as "we, our, ours" below, require that you are 18 years old to register a user account, place an order, or make a purchase through our website. If you are under 18 years old, you must have parental approval. By purchasing product(s) from our range, applying for insurance through us, requesting credit, registering a user account with us, subscribing to our catalog, using any of our services on our website, and/or utilizing any of our mobile phone applications, you agree to our current General Terms and Conditions and certify that the information you provide about yourself is accurate.We reserve the right to unilaterally amend these General Terms and Conditions, and any changes we make will take effect at least 30 days after the updated terms are made available on our website.

Company information


Address: Hemset AB, Flensburgsgatan 3B, 214 28 Malmö, Sweden.
Company registration number: SE559089073601 
Email address: info@hemset.com

Prices and Fees

The prices of the products may be subject to change due to circumstances beyond our control, such as significantly altered raw material costs, currency fluctuations. All prices excludes VAT. We are not responsible for any printing or writing errors.

Our current fees

A fee of $99, $199, or $299 for each initiated interior design project per room.

Payment Methods

We use Klarna where card payment and invoice are possible.

Support and Availability

We respond to inquiries via email within 24 hours from the receipt of the current request. However, the time guarantee only applies to inquiries related to actual purchases and orders, and only during weekdays. In cases where we do not meet the time guarantee, we ensure to inform the customer within 24 hours about the delay and its reason.

Newsletter subscription

By purchasing product(s) from our range, you automatically start a subscription to our newsletter. Should the newsletter not be sent, please contact us in the above ways. You can unsubscribe from Hemset's newsletter at any time.

Other

Do not send any advances

We are not responsible for money, checks, and stamps sent in letters.

Fraud

We report all fraud and data breaches, as well as attempts at such actions, to the police. We reserve the right to refuse or cancel your purchase if we have reason to suspect fraud, data breaches, and/or any other misuse of our website.

Force majeure

We are exempt from liability for failure to fulfill certain obligations under these General Terms and Conditions, if the failure is due to circumstances beyond our control as outlined below, and if such circumstances prevent, hinder, or delay the fulfillment. Circumstances beyond our control include actions or omissions by authorities, new or amended legislation, labor disputes, blockades, fires, floods, sabotage, or major accidents. Force majeure also encompasses government decisions that adversely affect the market and products, such as decisions on warning labels, sales bans, and similar measures, or an abnormal market decline.